Module 1: Recommend and design system feedback mechanisms
Lessons
- The inner loop
- Continuous Experimentation mindset
- Design practices to measure end-user satisfaction
- Design processes to capture and analyze user feedback
- Design process to automate application analytics
Lab : Integration between Azure DevOps and Teams
Lab : Feature Flags
After completing this module, students will be able to:
- Design practices to measure end-user satisfaction
- Design processes to capture and analyze user feedback from external sources
- Design routing for client application crash report data
- Recommend monitoring tools and technologies
- Recommend system and feature usage tracking tools
Module 2: Implement process for routing system feedback to development teams
Lessons
- Implement tools to track system usage, feature usage, and flow
- Implement routing for mobile application crash report data
- Develop monitoring and status dashboards
- Integrate and configure ticketing systems
After completing this module, students will be able to:
- Configure crash report integration for client applications
- Develop monitoring and status dashboards
- Implement routing for client application crash report data
- Implement tools to track system usage, feature usage, and flow
- Integrate and configure ticketing systems with development team's work management
Module 3: Optimize feedback mechanisms
Lessons
- Site Reliability Engineering
- Analyze telemetry to establish a baseline
- Perform ongoing tuning to reduce meaningless or non-actionable alerts
- Analyze alerts to establish a baseline
- Blameless PostMortems and a Just Culture
After completing this module, students will be able to:
- Analyze alerts to establish a baseline
- Analyze telemetry to establish a baseline
- Perform live site reviews and capture feedback for system outages
- Perform ongoing tuning to reduce meaningless or non-actionable alerts
Other Trainings
Microsoft
105 Training Set
