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This JD Edwards Sales Order Management course explores how to perform common tasks related to the JD Edwards EnterpriseOne Sales Order Management system. Get hands-on training from expert Oracle instructors.


  • Describe the JD Edwards EnterpriseOne Sales Order Management business process.
  • Set up the JD Edwards EnterpriseOne Sales Order Management system foundation.
  • Define customer information for sales.
  • Process basic sales orders.
  • Demonstrate efficiency processing for sales orders.
  • Review sales order information.


  • Course Overview
  • Business Process Overview
  • Setting Up Fundamental Components for Sales Order Management
  • Describing Item Master and Item Branch/Plant Information
  • Determining Commitment and Availability
  • Defining Customer Information
  • Setting Up Base Pricing
  • Entering and Managing Sales Orders
  • Describing Order Acknowledgements
  • Printing Picking Documents
  • Confirming Order Shipment
  • Describing Shipping Documents
  • Printing Invoices
  • Performing the End-of-Day Sales Update Process
  • Processing Direct Ship Orders
  • Processing Transfer Orders
  • Explaining Intercompany and Interbranch Orders
  • Processing Credit Orders
  • Processing Return Material Authorizations
  • Processing Quote Orders
  • Processing Blanket Orders
  • Describing Recurring Sales Order Processing
  • Processing Backorders
  • Applying and Releasing Order Holds
  • Using Templates to Process Sales Orders
  • Defining Item Cross-References
  • Applying Print Messages
  • Processing Kits and Components
  • Describing Advanced Preferences
  • Setting Up the Sales Price Based-on Date Preference
  • Approving and Logging Changes to Sales Orders
  • Describing Flexible Sales Commissions
  • Describing Reposting and Purging Information
  • Reviewing Sales Order Reports and Inquiries
  • Course Review
  • Optional Activity: Implementing a Sales Management Process