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In this course you will learn implementation considerations for products that help to manage a field service organization, including Oracle Field Service, Oracle Advanced Scheduler, and Oracle Spares Management.


  • Set up R12.1 Oracle Field Service

  • Identify the features of Oracle Field Service

  • Describe how Oracle Field Service integrates with the Oracle eBusiness Service Suite and other Oracle eBusiness Suite applications

  • Understand the impacts of key implementation decisions


  • Overview of Field Service 

  • Prerequisite E-Business Suite Setups and Integrations 

  • Oracle Field Service Implementation 

  • Implementing and Using the Oracle Field Service Dispatch Center 

  • Setting Up and Using Field Service Advanced Scheduler 

  • Setting Up and Using Field Service Technician Portal and Debrief 

  • Setting Up and Using Oracle Spares Management 

  • Setting Up and Using Field Service Administrator Portal 

  • Appendix: Profile Options and Scheduling Parameters for Field Service 

  • Summary of R12.1 Oracle Field Service Fundamentals

Other Trainings

E-Business Suite
48 Training Set
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