In this course you will learn implementation considerations for products that help to manage a field service organization, including Oracle Field Service, Oracle Advanced Scheduler, and Oracle Spares Management.
Objectives
Set up R12.1 Oracle Field Service
Identify the features of Oracle Field Service
Describe how Oracle Field Service integrates with the Oracle eBusiness Service Suite and other Oracle eBusiness Suite applications
Understand the impacts of key implementation decisions
Topics
Overview of Field Service
Prerequisite E-Business Suite Setups and Integrations
Oracle Field Service Implementation
Implementing and Using the Oracle Field Service Dispatch Center
Setting Up and Using Field Service Advanced Scheduler
Setting Up and Using Field Service Technician Portal and Debrief
Setting Up and Using Oracle Spares Management
Setting Up and Using Field Service Administrator Portal
Appendix: Profile Options and Scheduling Parameters for Field Service
Summary of R12.1 Oracle Field Service Fundamentals
Other Trainings
E-Business Suite
48 Training Set
